Privacy Policy

Last Updated: January 1, 2026

1. Information We Collect

2020 Flooring Solutions (“we,” “us,” or “our”) collects information that you voluntarily provide to us when you use our website (2020flooring.com), request an estimate, contact us, or engage our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and mailing address when you fill out a contact form, request an estimate, or schedule a consultation.
• Project Information: Details about your flooring project such as property address, square footage, flooring preferences, and project timeline.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
• Cookies and Tracking: Data collected through cookies, web beacons, and similar tracking technologies as described in the Cookies section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with requested estimates and consultations.
• To schedule and perform flooring installation, repair, and refinishing services.
• To communicate with you about your projects, appointments, and our services.
• To send you marketing communications about promotions, new products, and services (with your consent).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Understand how you use our website and which pages are most popular.
• Measure the effectiveness of our marketing campaigns.
• Provide relevant content and advertisements.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect your experience on our website. We use Google Analytics to analyze website traffic, and you can opt out by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us with website hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to protect your data.
• Financing Partners: If you apply for financing, we share necessary information with our financing partners to process your application. Their use of your data is governed by their own privacy policies.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website.
• Secure storage of personal information with access limited to authorized personnel.
• Regular security assessments and updates to our systems.
• Employee training on data protection best practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Do Not Track: Our website currently does not respond to Do Not Track browser signals.

7. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically for the latest information on our privacy practices.

9. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: